Was very happy with the lady who took my order. The process was fast and easy.

For several years I have been looking for a small, efficient, reasonably priced stove to add to our camp in the north woods of Maine. I was a little reluctant to purchase a stove from a dealer so far away. What if there were issues?What if it was damaged in transport? After reading the customer reviews on Fyre Direct’s website I decided to order the Drolet Deco Nano woodstove. I was amazed at how smooth the entire process evolved. The stove arrived packed securely in a wooden crate and was delivered at a convenient time for me as the trucking company called ahead to make an appointment. Shortly after the stove arrived I also received a kit with fire starters, gloves and stove glass cleaner. We have used the stove several times and it produces plenty of heat for the cabin. I would recommend the purchase of this stove if you are looking for an attractive , affordable and efficient wood burning stove. Everyone I talked to at the company was professional and willing to answer all of my questions. I’m very happy with my purchase.
Claudette Purington
Maine

Blower Assembly With Variable Speed Control

Buying a woodstove was uncharted territory for me and the folks at FyreDirect made it simple. Daniel and Melissa communicated clearly and followed up dilligently while helping to guide me to the right stove — and at a great price. The Drolet Nano arrived on time and in perfect condition. Even the after sale service by FyreDirect was excellent.
Highly recommended.

Refractory Brick (9 Units)

The fireplace has some weight to it, it seems well built. The delivery was quick and accurate. Only downfall is customer service takes 24hrs to respond so if you need help with something quickly you're not gonna get it. I'm not gonna take a star away for that because they give you free stuff with the fireplace which is cool.

Drolet Escape 1200 Wood Stove

The

This is by FAR the best company I have ever dealt with! Their customer service is THEE best. Very responsive and very helpful. Shipping is fast. Five Stars to Fyre Direct.

Fast shipping driver was very polite and placed it where I wanted it

Was as smooth a transaction as anyone would want when dealing with online orders. Plenty of communication and updates. Shipping went quick and it arrived solid. Truck driver was pleasant and got my heavy stove as close to the house as possible.
That ,along with the quality of the stove, which is made in Canada btw, by a family company that has been making them for over a hundred years, and the overall experience of going thru Fyredirect for the purchase was perfect. And I like that they, ( Fyerdirect ) are also family owned business.
Thanks to everyone that was involved.
Now let's have some cold weather to crank this baby up..
Robert Schoenmann

Still working on setting it up... Will post a pic later of it's possible.

I bought a blower unit for my gas stove, at Fyredirect, the accompany directions that was sent, were the same as in my stoves manual, since I thought I had a problem with it, I contacted Fyredirect back and through just 2 emails the problem was resolved, and not at Fyredirects expense. Very glad to do business with them Joe

The reason s I chose you...
I'm a research geek when there's a big purchase to be made. Sometimes, I'm ocd to the point I only get frustrated! When a friend offered to pay for a new wood stove, that's what happened again.
I read a lot of reviews, from allot of sites. One had the same stoves, same prices, free shipping, but didn't cover tax. As I read their reviews I also found their customer service stunk. People complained no one would contact them back, and products arrived broken!
The reviews for your site were great! I contacted you by phone and email and had quick response to my questions. And it wasn't some AI generated answer.
I look forward to receiving my wood stove from your company!
Who can beat great customer service, no tax and free shipping on a low price for quality items?

Free Wood Stove With Glass Door Starter Kit

I’m very pleased w/the wood stove and shipped right!