The blower unit is very quiet, and the variable speed lets you set the amount of heat that is blown out into the room - very nice.
We purchased this but did not install it until all the drywalling was done in our cabin build. When we were ready to put it down, we noticed the one tile was bubbling under the paint and it was showing some rust. We contacted Frye and they would not send us a replacement tile. They told us to go get some paint and paint it.
Dear customer,
This part was bought 9 months ago, it's the customer's responsibility to inspect the part at reception and if there's a problem to open a claim within 30 days.
We have no proof that the damage was there on reception, and we don't know how this part was stored for this time period until now, but every floor protection are inspected before shipping and there's very little chance that rust was on the part on expedition, especially for a part like this with monthly production, this happened because the part was stored somewhere humid or wet. Simply put, this is not something covered by warranty, but floor protection does have a 3 year manufacturer warranty that we can direct you to if you email us at info@fyredirect.com. The manufacturer also said they do not make individual tiles and cannot ship those items.
With all this said, we did also offer a can of paint, free of charge as a courtesy, and I believe there's no need to remove the stove to repaint the rust on this one small section of a tile.
Please advise if this works for you.
I think this is the best place to buy a wood heater or fireplace product. The heater was priced well with freight included, and NO sales tax - great! My Deco II arrived quickly with only a broken firebrick and a scuff on one of the legs. The owners took care of those issues immediately. Check these folks out - you won't regret it.
Exceptional quality and workmanship. Looks good and is very efficient.
Buck Stove Blower Assembly Kit for Model 21/74/81/91 Gas Firebox and Wood Stove
The stove is still wrapped on the pallet, I am awaiting help to take it down to the cellar. It looks like it shuffled during transport and the front legs are lowered through the slats. I can't tell if there is damage yet, but I almost wish I had not signed and sent it back. But it also may be fine, I was just so excited. I also received the bonus package from UPS the same day, but it only contained the gloves and not the other 2 items?
The blower works well I like the fact that I can turn it up down in off would buy it again
These starters are awsome. I did not know these existed. I love them. I will buy more for next heating season. I do not need many of them since my Drolet has hot coals in the morning and many mornings do not need them.
Great product. Easy to install, and looks and works fantastic.
It operates superbly. I do not have to wonder when to turn on the blower. Would not be without it.
We really love the stove. It works better then we expected.
Very satisfied with this stove. Shipping was fast and was well crated, no damage . Took a bit of time to get installation arranged but went quickly. Used double wall insulated pipe for the entire length. I have been using it now for about one month to heat about 1000 sq ft of mostly open space. This little stove does so very well. I have been burning mostly hardwood from our property and it is very efficient. I have been able to get overnight burns, around 8 - 9 hours on two or three good size pieces of wood. Manufactures estimates were 6 hour maximum burns so very pleased.
Seems to be what I needed at a fraction of what everyone else is charging! Shipping was great, items were high quality!
I bought the Drolet Legend III. As the title states, I was very satisfied with the product itself. The complementary “goodie bag” that came with it was a great touch. The fireplace gloves included were an immediate game changer that I had never bothered to purchase for myself. However, I live in a fairly rural area and the company responsible for completing the delivery was either unable or unwilling to finish the process. After making myself available using PTO twice only to have the delivery postponed on the morning of the day-of, I finally took a trailer to the yard myself which was a three hour round trip. I advise Fyre Direct to ensure the ability of their shipping companies to fulfill their end as I’m not sure how that would have been handled by someone without their own truck and trailer. As for the Drolet Legend III, it’s one of the finest wood stoves I’ve ever used.
Thank you for your valuable insight and concern. We appreciate your recommendation regarding the reliability of our shipping partners. At Fyre Direct, ensuring timely and efficient delivery of our products is paramount to us. Yet we do recommend customers to reach out to us beforehand if they feel they live in a very rural area. We can then see if our freight companies we work with can deliver there.
We work closely with our shipping companies to ensure they have the capacity and resources to fulfill their obligations. We aim to maintain transparent communication and regularly monitor the performance of our logistics partners to address any potential issues promptly.
If you have any further suggestions or concerns, please feel free to reach out. We value your input and are committed to delivering exceptional service at every step.
Best regards,
Fyre Direct
Great wood stove! Fast delievery and great customer service.
The Drolet HT 3000 can easily fits 18" logs and has a large ash box.
Packaged well. Won't be able to install until summertime for next season.
Good stove. Looks well built. I noticed that I really have to get a fire going hot before I can turn it all the way down and still get the secondary burn.
