Let customers speak for us
Drolet 1800 Escape
I was very skeptical about buying a wood stove online, but decided to give FyreDirect a chance after a quick google search recommended them. The stove came extremely fast, shipping was very well coordinated and delivery was a breeze. The stove came without blemish and was exactly what I ordered. I would definitely consider using FyreDirect for your wood stove/ fireplace needs!
James Mullikin
Drolet Escape 1800
Our purchase experience with Fyre Direct was great! The customer service and knowledge about their products was exceptional. It was a pleasure doing business with them.
Richard West
The team at Fyredirect made the purchase and delivery of my first wood stove easy like Sunday
The team at Fyredirect made the purchase and delivery of my first wood stove easy like Sunday morning! After placing my order for a stove , i later found out the model i had chosen was on back order. The Fyredirect team helped me pick out an alternative stove which ended up being a better choice than my original. Id recommend anyone in the market for a wood stove to contact the team and get the right thing.
Anthony Giacomell
Best price anywhere and just what I needed
Best price anywhere and just what I needed.
Anonymous
Impressed with promptness of service! Communication was exceptional! I am happy
impressed with the promptness of your service! Your communication was exceptional! I am happy with my purchase, the delivery, and all the follow up! You are at top of my list!
Betty Duncan
Fantastic Service!
My new is installed and ready for winter. Thank you for your excellent service! Can't wait to try out the new stove as soon as cold enough. Thanks for the Thermometer and Fire Starters!
I am very happy with your service and will remember you in the future!
Betty Duncan
Great Service
Dan and JD at Fyre Direct have been so helpful during our purchase of a Heat Commander II wood furnace for our large log home in Maine. They emailed schematics and returned phone calls to help us make our decision. We'll post again after we see how well it keeps us warm this winter!
Anonymous
Highly recommended
Great service! Excellent communication and very friendly people!
Brian Buckle
Incredible customer service
Had a back order issue on a stove, Fyre Direct worked quickly to address the issue to meet my timeliness. They responded both by email and phone calls to ensure my satisfaction. Definitely will order more from them
Brandon
Great product, great service!
Great experience all around with Fyre. Had several questions as I was deciding on this product and responses were quick and helpful. It’s exactly what we hoped — sleek, silver and adds a nice touch to our family room fireplace. Thanks, Fyre!
Cheryl
Wall panels
Bought two of these wall panels. They got here on time.
And look good. The only thing about them I don't like was the anchors going into the wall. Don't waste your time with those. They won't support the panels. Get some butterfly anchors.
Ed
Beautiful and seems to be well made.
It’s a beautiful, elegant table. Easy to install. Windscreen is a must.
Midi212
Stunning Firepit!
Absolutely love this pit! Great color and very well built. I replaced the lava rock with a blue glass and it’s simply stunning!
Caroline S
Quick shipping
Got my unit in about a week. Stove was carefully packed in a wood framed box with bonus gifts enclosed. Saved hundreds of dollars of sales tax and free shipping. I would have gotten the kit but a pre insulated chimney liner wasn't available.
Paul O
Cook stove
So far stove is great. It’s a well put together stove.
Laurie Lym
